Frequently Asked Questions.

What is a Registered Clinical Counsellor (RCC)?

A Registered Clinical Counsellor is a trained mental health professional who helps individuals with emotional, psychological, and relationship issues. In BC, a Registered Clinical Counsellor is a professional registered with the British Columbia Association of Clinical Counsellors (BCACC). They hold a master's degree in counselling, psychology, social work, or a similar field and are skilled in various therapies.

Is counselling covered by my health insurance?

Most extended health insurance plans cover the services of a Registered Clinical Counsellor. After your session and payment, you'll receive a detailed receipt that you can submit to your insurance for reimbursement. It's best to check your specific plan to see if you can claim the session costs, as coverage may differ.

Do you offer online, telephone, and in-person sessions?

Yes, we offer online, telephone, and in-person sessions to accommodate your preferences and needs. You can choose the mode of communication that works best for you. Our goal is to provide flexible options to support your journey.

What forms of payment do you accept?

We accept payment in the form of cash, Interac e-transfer, or credit card.

What is your late/cancellation policy?

At Reverie Therapy, we understand that unplanned circumstances may arise. Our late and cancellation policy is designed to respect both the therapists’ time and our client’s commitment to their therapeutic journey.

Cancellation Policy: Clients are required to provide at least 24 hours’ notice if they need to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice will incur a fee equal to the full session rate.

Late Policy: If a client arrives late for their appointment, the session will still end at the originally scheduled time, and the full session fee will apply. We encourage clients to arrive on time to make the most out of their session.

We appreciate your understanding and cooperation!

What is informed consent?

Informed consent is an important ethical principle in healthcare and counselling. It involves giving clients key information about the counselling services they will receive, helping them know what to expect. This process allows clients to make educated decisions about therapy. In your first session, your therapist will explain the key parts of informed consent and will revisit these topics regularly to ensure you understand them throughout your therapy journey.

Can I book a longer session?

Yes, you can certainly book a longer session if that is what you prefer. We invite you to explore the various options available for extended sessions. If you require any assistance with scheduling, please feel free to contact us, and we will be more than happy to help you.

How can I get started?

If you are ready to connect with us and book your first session, or would like to get in touch concerning any questions you may have regarding fit and availability, go ahead and click on the Get Started button below. We look forward to connecting with you!

Connection. Insight. Growth.